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https://nhscarevolunteerresponders.org/i-want-to-refer-someone
The volunteer support available to you includes:
Friendly phone calls for anyone needing a chat and a listening ear
Essential shopping, prescription and if eligible, lateral flow tests delivery
Delivery of small items of equipment and medication to people at home and between sites
Support for people to enjoy hobbies or social activities in the home or in their community
Report a Crime online via Lancashire Police:
https://doitonline.lancashire.police.uk/PEDisclaimer/Create
Wellbeing Information
Childrens helplines
Financial/Debt Help
Your Health Care
Mental Wellbeing
Sexual Health & Wellbeing
Improving Access to Health Care
Health Care Plan For Pets
Screen Time APP - Set Limits
Life Insurance for Parents
DNA Testing
![](https://primary.jwwb.nl/public/x/n/k/temp-fohesrnhfxmgramjhgef/7ax1s5/themix_logo.png?enable-io=true&enable=upscale&crop=259%2C78%2Cx0%2Cy0%2Csafe&width=210&height=63)
Children and Young People Helplines
NSPCC | The UK children's charity | NSPCC
https://www.childline.org.uk/
Childline is a free, 24-hour confidential helpline for children and young people who need to talk.
Phone: 0800 1111
https://www.youngminds.org.uk/
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them – via our website, over the phone or via social media. Our support is free, confidential and anonymous and can be accessed wherever young people are.
We connect young people to experts and their peers to talk about everything from money to mental health, homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely non-judgemental.
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FINANCIAL/DEBT:
Find out how much it costs to run your appliances and help keep costs down at:
https://www.gocompare.com/gas-and-electricity/guide/energy-calculator/
- Prescription Prepayment Certificates (PPCs) from the NHS. A prescription costs £9.65 per item, but a PPC costs: £31.25 for 3 months, Save money if you’re going to buy 4 or more prescriptions in 3 months https://www.gov.uk/get-a-ppc
- With a Railcard you can save 1/3 on your train trips. Savings for All: Types of Railcard | Prices | National Rail - Railcard
- Cheap Mobile Sim Data https://www.voxi.co.uk/
BENEFITS CLAIMS/ GUIDES
https://www.benefitsandwork.co.uk/
PIP Guides
This guide is available as a free download HERE
https://shop.disabilityrightsuk.org/products/personal-independence-payment-guide
The guide covers information on:
The PIP rules, The scoring system, The activities and descriptors, Filling out the claim form, Keeping a diary
The face to face consultation with a healthcare professional.
What to do if you are not happy with your decision
Further help and information
- PIP Descriptors PIP - table of activities, descriptors and points (citizensadvice.org.uk)
- ESA Appeals: Mandatory reconsiderations (benefitsandwork.co.uk)
- Debt Advice Foundation 0800 0434050 https://www.debtadvicefoundation.org/
- National Debt Helpline 0808 808 4000 www.nationaldebtline.org/
- Universal Credit 0800 055 6688.
- PIP Contact 0800 121 4433
Legal Aid https://www.gov.uk/legal-aid
Money Advice Service www.moneyadviceservice.org.uk/en
Turn to Us Charity www.turn2us.org.uk/About-Us
Citizens Advice Lancashire
Contact Us - Citizens Advice - Lancashire (citizensadvicelancashirewest.org.uk)
Tax Calculator
https://www.moneysavingexpert.com/tax-calculator/
Gambling Help
• National Gambling Helpline 0808 8020 133 and also offers face-to-face counselling. The helpline is free and open 24 hours.
• Meetings Gambling Anonymous 19:00 - 21:30 Wednesdays. Address: Salvation Army, Vicar Street, Blackburn, BB1 5BE *The venue entrance is
opposite Morrisons. The meeting room is upstairs. Phone: 07974 668 999 Email: ark-one@hotmail.com
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Gabor Maté testifies: Every human being has a genuine authentic self. And the trauma is that disconnection with it. And the healing is the reconnection with it.
Your Health Care
https://bewellbwd.com/live-well/
BeWellBwD is Blackburn with Darwen Borough Council’s Public Health website.
It is designed to promote and showcase the services the public health team pay for, using the Public Health Grant given to each local authority by central government.
Blood type Test Kits & DNA Testing
https://homehealth-uk.com/all-products/bloodgroup/?attribute_select-pack-size=5+Test+Kits
Superdrug Online Doctor:
Superdrug Online Doctor | Convenient & Discreet Prescriptions
Blood Tests: Medichecks 03450 600 600
Natural Remedies, Holland & Barrett, The Mall, Blackburn
https://www.hollandandbarrett.com/shop/health-wellness/
Free Hearing Tests https://www.specsavers.co.uk/hearing/hearing-test
Private Health Care
https://www.circlehealthgroup.co.uk/myway
PallMall Medical Specialist Consultants 03300 272646
https://www.pallmallmedical.co.uk/
ProScan Imaging. info@pro-scanimaging.com
https://www.pro-scanimaging.com/
Lancs Fire & Rescue Safety Advice
https://www.lancsfirerescue.org.uk/safety/safety-advice/
Mental Wellbeing Online Info
https://actionforhappiness.org/
What is the Equality Act? | Equality and Human Rights Commission (equalityhumanrights.com)
Advice line. If you need expert information, advice and support on discrimination and human rights issues call EASS on: 0808 800 0082
What is Intellectual Disability?
https://www.psychiatry.org/patients-families/intellectual-disability/what-is-intellectual-disability
Autism Unlocked
https://lsc.autismunlocked.co.uk/autistic-masking-blog/
Bbc Action Line:
Information and support for issues covered in BBC programmes https://www.bbc.co.uk/actionline
Rethink
https://www.rethink.org/advice-and-information/about-mental-illness/learn-more-about-conditions/
Papyrus, places to turn for help
https://www.papyrus-uk.org/places-to-turn-for-help/
MIND Charity
https://www.mind.org.uk/information-support/types-of-mental-health-problems/
7 Common Types of Mental Disorders - Vejthani Hospital
Could it be bipolar? (bipolaruk.org)
https://www.psychologytoday.com/gb
https://www.womenshealthmag.com/
Inside Our Autistic Minds documentary:
https://www.bbc.co.uk/programmes/p0bbnjvx
https://www.autism.org.uk/advice-and-guidance/topics/mental-health/autistic-fatigue/professionals
"Hidden" Abuse
Education around Psychological/Narcissistic Abuse
https://enough.campaign.gov.uk/what-is-abuse
https://enough.campaign.gov.uk/get-support/ask-for-ani
DR Ramani
https://www.facebook.com/doctorramani
https://youtube.com/@DoctorRamani
Trauma, Addiction. https://drgabormate.com
https://youtube.com/@drgabormate9132
Renowned addiction expert, speaker author Dr. Gabor Maté is sought after for his expertise on trauma, addiction, stress and childhood development.
https://www.facebook.com/groups/n.a.r.c.narcissisticabuserecoverycommunity/
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Sexual Health & Wellbeing:
Let's Talk Consent: 'You Before Yes'.
- 1/3 of young people (18-21) have 'gone along with sex' even though they didn't want to. 25% had gone along with unprotected sex when they didn't want to.
https://www.superdrug.com/youbeforeyes
Fumble - Your Handy Guide To Sex
https://www.healthline.com/health/womens-health/vaginal-wetness
Free Sexual health services:
Order a free STI test online - Brook Blackburn (sexualhealthblackburn.co.uk)
SH:24 Free Home STI STD Test | Sexual & Reproductive Health (sh24.org.uk)
SHARE (Sexual Help and Relationship Enhancement) Psychosexual Therapy – Including Help for Sex Addiction bwdpsychosexual@brook.org.uk. You can also call us on 01254 268700 Specialist psychosexual therapy service at Brook Blackburn that works with individuals and couples to address problems with sexual functioning and relationship issues. https://www.sexualhealthblackburn.co.uk/more/psychosexual-therapy/
Areas out of Blackburn/Darwen access https://lancashiresexualhealth.nhs.uk/
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Improving Access to Health Care
Local Support Groups & Helplines
https://www.blackburn.gov.uk/adult-social-care/mental-health
Adult Social Care, Blackburn Town Hall 01254 587 547 https://www.blackburn.gov.uk/adult-social-care
Opening Times 8:45am to 5pm Monday to Friday
Blackburn with Darwen Borough Council, King William Street, Town Hall, Blackburn BB1 7DY
PALS NHS/ Advocacy/ NICE Guidelines/ Healthwatch / Complaints
PALS NHS
Patient Advice and Liaison Service (PALS) is a free and confidential service for anyone who has concerns about aspects of care.
We will respond to you as quickly as possible and we use the complaints we receive to improve our services for all our patients.
Freephone: 0800 234 6088
Telephone: 01772 676 028
Email: patientexperience@lscft.nhs.uk
https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/
ADVOCACY 01253 209948
One to one Support to access health care.
The role of an advocate is to offer independent support to those who feel they are not being heard and to ensure they are taken seriously and that their rights are respected. It is also to assist people to access and understand appropriate information and services.Advocates offer compassionate support without any judgement.
Blackburn & Darwen:
https://www.n-compass.org.uk/our-services/advocacy/blackburn-and-darwen-advocacy-hub
For other areas of Lancashire:
https://advocacyfocus.org.uk/adult-advocacy-services-in-lancashire/
NICE Guidelines to Health Care NHS
Mental Health
Conditions; All:
https://www.nice.org.uk/guidance/conditions-and-diseases
Healthwatch
https://www.healthwatch.co.uk/
We make sure NHS and social care decision-makers hear your voice and use your feedback to improve care.
If you would like to share your experience in confidence with an independent organisation, you can contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk.
Complaints/Concerns
If you wish to raise a concern or complaint please contact the Customer Relations Team
Freephone 0800 587 2586 or 01254 733700. Alternatively, you can email: complaints@elht.nhs.uk.
Mac Clinical Research Trials https://researchforyou.co.uk/
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Health Care for Pets
FREE Vet Consultations
Animal Trust Vets CIC - Blackburn Manxman Rd, BB2 3JH
https://www.animaltrust.org.uk/clinics/vets-in-blackburn/
Cat Behaviour/Health/other Guides https://www.cats.org.uk/help-and-advice
Pet Calming Remedy
Pet Calming, Pet Stress, Dog Anxiety, Cat Anxiety, Birds | Pet Remedy
https://www.animigo.co.uk/hemp-oil.html
Health Plan & Insurance
Do I need a health plan as well as insurance?
Yes, you need both. You can think of it like this: health plans, like Complete Care, cover all the planned, preventative healthcare needs of your pet, whilst pet insurance is there to cover the unforeseen events in their life.
https://www.vets4pets.com/pet-health-plans/complete-care-senior/
Pet Insurance - Covers between 1000 to 7000 costs of unexpected vet fees such as xrays, operations which are very expensive! If your pet needs surgery you would want to be covered, in order they receive the health care they need and to eliminate any pain they may be in.
https://www.rspca.org.uk/shoponline/petinsurance
https://www.moneysupermarket.com/pet-insurance/
CAT CARE
https://www.cats.org.uk/what-we-do/neutering/find-a-vet-new-scheme?
You are able to get your cat neutered and microchipped at one of our participating vets for £10 if you meet any of the income criteria.
Cats Chipped Law, Fines
All pet cats in England must be microchipped by 10 June 2024 and you will be given 21 days to get your cat chipped or face a fine of up to £500 if you don’t comply.
https://www.cats.org.uk/help-and-advice/neutering-and-vaccinations/microchipping-your-cat
Set Your Screen Time limits! , Detox from Social Media:
https://play.google.com/store/apps/details?id=com.agooday.screentime
How you can manage the time you spend on Facebook | Facebook Help Center
Daily Time Reminders
You can set a reminder to let you know when you've spent a certain amount of time on Facebook on your device.
Set a daily time reminder
- From any page on Facebook, tap .
- Tap Settings & Privacy, then select Your Time on Facebook.
- Tap Set Daily Time Reminder.
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AVAST Mobile Security & Anti Virus APPs
Protect Your Self Online:
https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity
https://play.google.com/store/apps/details?id=com.avast.android.antivirus.one
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